Step 1: Request the showings in one batch
Once your buyer picks the homes, request every showing at once, with two or three time windows for each. One batch of requests gets answers faster than requests sent one at a time between other tasks, and it shows you early which homes won't fit the day.
You do
- Picking the homes with your buyer
Hand off
- Sending each showing request with its time windows
- Tracking which requests are confirmed, pending, or declined
Step 2: Confirm with everyone the day before
The day before, confirm each time with the listing side, and send your buyer the plan: the addresses, the times, and anything to bring. Get the access instructions now, not in the driveway.
You do
- A short call with your buyer about what to look for
Hand off
- Confirmation messages to the listing agents and your buyer
- Collecting the access instructions for each home
Step 3: Plan the order around the clock, not the map
Order the homes by their confirmed times first, then by distance. Leave a buffer between homes for traffic and for the buyer who wants a second look. A tight schedule that runs late costs you the last showing of the day.
You do
- Setting the order: which home to see first, and which to save for last
Hand off
- The final schedule for your buyer, drafted for you to send
Step 4: Spend the showing on your buyer
During the showing, watch what your buyer notices and listen to what they say. That is what tells you what to show next and which home they will offer on. Write two lines after each home, not during it.
You do
- The showing itself
Hand off
- Turning your notes into a short summary for each home
Step 5: Follow up the same day
Send your buyer a recap the same evening, while the homes are fresh, and ask the listing agents for feedback the next morning if you need it. If one home stood out, that call is yours to make tonight.
You do
- The call about the home that stood out
Hand off
- A recap for your buyer, drafted for you to send
- Feedback emails to the listing agents
Where Reddy fits
When a showing request or a question comes in by phone, Reddy answers calls on your Reddy line and keeps a record of what was said. It also writes your confirmations, recaps, and feedback requests as drafts in your own mailbox, so you review and send them yourself.
The buyer, the homes, and the advice stay with you.